Client Reviews

I been in charge of webhosting for our company for almost 20 years. We have now been using MediaServe for close to 15 years, and their service is fantastic. Quick response to all requests would get 10 stars if that was an option! I highly recommend them.

After purchasing my service, the next day I was contacted by a real live person. They offered to move all of my content from my other server for me. They took care of all the bumps in the road that they ran into and answered all my questions without saying “we can’t do that“. Everything‘s working great on the new platform! What a breath of fresh air.

Troy with Mediaserve goes above and beyond in his efforts to ensure the servers are top notch and running great. We have used Mediaserve for over 10 years and the customer service provided for our Church and ministry websites that Mediaserve hosts are absolutely wonderful. Several times Troy has assisted in fixing issues that wasn't even the web servers fault but was discovered to be something we overlooked in our coding. It's very hard to find customer service like this and we've been having it for over 10 years with Mediaserve. Very happy and would highly recommend!

I have been working with Media Serve for years, and it has been one of the best experiences of any business relationship I have had. They are responsive to my needs and helpful with solving any issues, which are rare in the first place. They are a true pleasure to work with. I also like supporting and working with fellow Christians.

There are not nearly enough 'Stars' to rate MidiaServe LLC! Only five will not do! The service, patience, care, follow-up, information, instruction has been phenomenal.
A brief overview:
I was in a situation where the host I was using was planned to shut down low end PHP sites in early 2022. Mine was one of these. My template was outdated and with my limited knowledge in this field I was forced to find another host.
A different host was recommended by a friend and I initiated an account. They had a migration team which felt positive that they could do the transfer. Some of the service I received was indeed good, however some had issues. I was chided more than once that I would need to get a developer involved which I knew I could not afford. I received a different person with nearly every correspondence so there was no consistency. At the end of nearly a 3+ week effort they were not able to complete the process.
Ok, so now what? I went back to my friend who then suggested MediaServe LLC. While initiating an inquiry relaying my tale of woe to Troy Leaver in MediaServe Technical Support I was quite surprised when he offered to first show me that they could get it transferred and running smoothly. I said 'Yes!' The same issue encountered with the previous host which they could not resolve was quickly remedied and now my site is up and safe.
What can I can I say? The pressure is off. I thank the LORD Jesus Christ for answering many prayers and leading me here. I am very satisfied with the care and concern Troy had for the work I wanted to preserve on site to help others. He has also initiated a consult with John in Tech Support who is more familiar with my template for options on upgrading. This is in the offing.
Thank you!