We've already begun offering a new hosting panel to cut down on cPanel licensing costs which have been increasing every year since 2019. Now it's time to decrease our domain name registration/transfer pricing too!

Soon we plan to register and transfer domain names to a different domain name registrar which will achieve the following:

1. Lower domain name pricing
2. Provide free ID Protection (currently a yearly addon of $5.00)
3. Increase supported TLDs from just a bit over 500 to over 1800

As existing domain names come up for renewal, we will transfer them to the new backend registrar internally. If you don't renew your domain name on the renewal invoice due date (7 days before the transfer) you will risk expiration of your domain name during the transfer. You must notify us if you want to avoid this situation, which will require your renewal to be placed at the higher cost with the old registrar and another transfer charge to the new registrar.

Transferring your domain names to the new registrar will have two effects:

1. The whois contacts associated with your domain name will reset to your primary MediaServe contact information. This can be adjusted after the transfer completes.
2. You will have to email verify the transfer according to your MediaServe account email address.

Unfortunately avoiding email verification after transfer will result in your domain being suspended by the registrar (not us), so please pay attention to this! This is required by ICANN for any change of registrar.

You should expect a verification email from the new registrar, sent from sales@mediaserve.com, with the subject: MediaServe LLC | [Your Domain Name] domain name transfer - initial authorization for registrar transfer

You should expect another email from the current registrar on behalf of MediaServe LLC sent from do_not_reply@myorderbox.com with the subject: Transfer Confirmation for [your domain name]. This email should be ignored. It contains a link that will cancel the transfer which will be unnecessary and create problems with your domain name renewal.

You should also expect an order email from sales@mediaserve.com containing the details of your transfer order with the subject: MediaServe LLC | Domain Transfer Initiated - [your domain name].

Once the domain name transfer completes, if you have not received the verification email, you have complete control to adjust it and 15 days after completion before it will be suspended. Visit your list of domain names and at the far right of the domain name to email verify, click the dropdown arrow and choose Edit Contact Information where you'll see the registrant email address to which you should have received the email. If you cannot receive email to that address, it's simple to change it which will send another email verification request.

If you have any questions please open a support ticket.