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cPanel is raising pricing yet again!

cPanel is raising pricing yet again!

Tuesday, August 22, 2023

cPanel has hiked pricing the 4th time!

I am disappointed by the need to announce yet another price increase by cPanel LLC. This is the fourth such increase since 2019, and it is affecting all cPanel hosting companies. We expect the fifith price raise to be announced by November/December 2023 and will go into effect by January 2024.

We ourselves have done everything we can do to contain the increasing costs, which include not only cPanel monthly licensing increases that are now 3 times more expensive than at the beginning of 2019, but our power and internet bandwidth has been steadily increasing as well. The same acquisition by cPanel raised our WHMCS costs over 1,100% as well! In the current financial climate these are completely insane!

We have absorbed a tremendous amount of impact to our revenue to keep costs to a minimum. We put off the 2019 first price increase until well into 2021, and only increased managed VPS service. This year we had to return our Small and Medium plans to their original pricing and increased our reseller plans.

These minor changes never came close to restoring MediaServe's revenue, but that's okay. We're all about providing an economical service with excellent support and knowledge, as a family owned company, and we have absorbed as much of the rising costs as possible.

However, we now face continued price increases in the midst of the COVID-19 pandemic fallout with its increased inflationary pressures, likely even a looming recession, and the devastating affects on humankind world wide. It's an insane increase at this time by cPanel, and we must come up with a plan to mitigate your costs and ours! (I tend to suspect that the acquisition of cPanel by venture capitalists have simultaneously raised costs and lowered market share, and hence requires increases to replace revenue at the market pivots away from cPanel's rejection by many hosts.)

We cannot stave off the cPanel increases, but what we can do is find a way to keep costs at the same level. That means we must provide alternatives to some of our products and platforms. We have already laid concrete plans for this since May 2022, before the latest fourth round of cPanel increases were announced in October.

Here's where we are with those plans:

  • We must increase cPanel hosting due to the 4 increases we've tolerated as much as possible, as well further rising costs to power and bandwidth. cPanel hosting will require an increase to shared hosting services, including resellers, adding $2.00 per month.
  • cPanel managed VPS service will increase by a whopping $15-19/month or more (see below price table.) The reason? We can no longer heavily subsidize the cPanel pricing, but we will offer a migration to a cPanel alternative to keep the cost of our managed VPS at the same price.
  • We will not increase any cPanel costs until we have provided an alternative control panel solution which is today, Friday August 18th, 2023. 

We will continue to support cPanel, but I expect cPanel pricing to increase by at least 10% per annum or more.

The alternative panel is InterWorx. InterWorx is already powering a few websites of our own and a few MediaServe clients as well. Migration to InterWorx from cPanel will be quick and simple, requiring a change of your domains' nameservers, which can be scheduled at a convenient time. For domains registered here at MediaServe, we'll handle the nameserver change. For domains registered elsewhere, the client will be responsible, but we will update the cPanel DNS zones with the new IP so that InterWorx quickly takes over after migration.

InterWorx provides the best one-to-one feature set compared to cPanel, so everything like Softaculous, Site.Pro, SitePad and JetBackup will still be available after migration, and your hosting pricing will remain the same rather then being raised every year as cPanel does.

New VPS Pricing

 License Type Our Price (added to VPS price)   cPanel's Price 
  cPanel Admin Cloud (5 accounts)  Included free  $16/month
  cPanel Pro Cloud (30 accounts)  $8/month  $23/month 
  cPanel Plus Cloud (50 accounts)  $16/month  $33/month 
  cPanel Premiere Cloud (100 accounts+)  $24/month + $0.20 per account over 100 $43/month + $0.30 per account over 100  

 Please note that our pricing is still discounted compared to cPanel's higher pricing.

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