Techical Support


Our client area provides knowledgebase articles for helpful assistance, the ability to submit a support ticket, unlock your IP address if blocked or login to the full portal.

If you have any problems logging in, please use our contact page for assistance.
Consult our extensive library of helpful knowledgebase articles.
Submit a Ticket
Log in to open a support ticket for billing or technical assistance.
Unlock IP Address
If you were blocked by our security system, unblock your IP address.
Client Area
Access your full MediaServe account here.

„Support, support and more support. That’s what sets Troy and the rest of his staff at MediaServe apart. Their excellent support and willing attitude to do whatever it takes to remedy a situation is very important to me. I submitted a service ticket around midnight on a Saturday night and Troy responded with a solution to my problem within a half hour. If you need, or want, personalized service, dependable and fast servers and affordable pricing don’t hesitate to look to MediaServe. In the ever growing world of online providers they are a refreshing exception to long waits and recorded messages. I’m done with the “big box store” approach to hosting.”

— C. J.