cPanel
How to reset cPanel Password, Filemanager, Cronjobs, Style, etc.
Why do you require me to use your dns servers for hosting?
One of the requirements in our terms of service that people occasionally ask about is the...
Is your hosting PCI compliant?
Yes, our hosting is PCI compliant. However, a PCI scan of your site hosted with us will generally...
How does the SSL certificate order process work?
A SSL certificate enables the use of https:// secure URLs on your website, encrypting all...
How do I upload files via FTP?
FTP is used to upload files to MEDIASERVE hosted web sites and media streaming servers. This...
How can I transfer my hosting to MEDIASERVE with no downtime?
If you plan your transition properly, your site users won't even be able to tell you've changed...
How can I retrieve or reset a forgotten cPanel, FTP or Frontpage password?
With our cPanel hosting, your control panel username and password are also your FTP username...
How do I access my website control panel?
You can access your cPanel control panel via a direct link, or through your MEDIASERVE account....
How can I point multiple domains to my hosting plan?
You may wish to point multiple domain names to the same site. This is common when you have...
How can I force visitors to my website to the www or non-www URL?
When you host your website with us, visitors can reach your website using either the www or...
Can your cPanel hosting be used for email only?
Sometimes clients wish to point their website hosting records (the www and @ DNS records)...
Can I use a third party email system with your hosting?
We provide email service with spam filtering as part of our hosting service, so it's usually...
Can I preview my website before it has been pointed to your servers?
Yes, you can! To experience your site properly as it exists on our servers, on most Windows...
Can I point my hosting elsewhere and just use your email services?
No, we do not support this configuration. We are a website hosting company, and you should...
Can I host multiple sites on a single hosting package?
Yes, with the exception of the smaller 5/50 plan you can! To add a second (or third, fourth,...
Can I automatically direct visitors to my site to use secure URLs?
Yes, you can - provided that you are using our dedicated IP plan, and have purchased a secure...
