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How do I set up my iPhone, iPod or iPad to sync with your business class e-mail service?

ActiveSync needs to be enabled on your mailbox for these instructions to work properly. Please open a support ticket if you are unsure if ActiveSync is available and enabled for your mailbox.

On your iPhone, open the Settings.

  • Tap Mail.
  • Tap Accounts.
  • Tap Add Account.
  • Tap Microsoft Exchange.
  • Initially, fill out the following fields: Email -- your full email address. Description - A friendly name for the account, such as your company name, "Work Email" or whatever.
  • You may be prompted with a screen that asks "Sign into your "" Exchange account using Microsoft?" -- If so, choose the "Configure Manually" option. Otherwise, you will be asked to sign in with a Microsoft School or Work account, or a personal Microsoft account.
  • You'll be prompted for your account password.
  • After providing your password, you'll be asked to provide the Server (, Domain (leave blank), and Username (your email address).
  • Clicking Next will bring up the options you want to sync: Mail, Contacts, Calendars, Reminders and/or Notes. Select the items you want to sync.
  • Hit the Save button.