Knowledgebase - MediaServe LLC

Articles

Can I change my account information?
Changing your account details is easy: 1. Log in to your account details editor here. 2. Make...

Do you offer billing cycles longer than monthly?
Because we have no term commitments or contracts, all of our hosted services are billed monthly...

How do I cancel service?
Cancellation of service must be done within your MediaServe account in order to verify the...

How do I change the responsible party listed on my account?
Every MediaServe LLC account is in the name of a specific individual with a unique email address....

How do I upgrade or add options to my service?
Web hosting, streaming and newsletter marketing plans have various options and/or upgrades...

Should I host my website and/or media with MediaServe LLC?
Technical SupportWe handle technical support via our on-line help desk, which is built into our...

What billing cycles do you offer?
We only bill monthly, with the exception of SSL certificates which are only available on an...

What do I do if I've forgotten my account login or password?
Every MEDIASERVE account is identified by a unique email address, and protected with a password....

What is the best way for multiple staff members to receive emails and request support?
For us to provide timely support, it is important that support tickets that are submitted through...