Microsoft Exchange ActiveSync is available as an optional add-on to our business class e-mail service. Unlike the other synchronization methods, Exchange ActiveSync uses direct push technology to sync email, calendars, contacts, tasks, notes, and folders in real time. You will need to ensure you have ordered the ActiveSync addon for your mailbox before following these instructions.
Follow these steps to connect your Windows Phone 7 device to our business class e-mail service via Exchange ActiveSync:
- From the home screen, push the arrow in the upper right corner, and go to Settings.
- Under the System tab, select email & accounts.
- Select add an account.
- Select Outlook.
- Enter your email address and password and click Sign In.
- You will be then be brought to a page to check your information and try again. Your e-mail address and password should be populated. If not, fill these in. Change your username to your e-mail address, and leave Domain blank, then hit Sign In again.
- You will then receive a screen that says We couldn't find our settings. Click Advanced.
- The email address, password and username fields should be populated. If they are not, please fill these in. Leave the domain field blank, and enter your mail.activesend.com as your mail server. Click Sign in.
- You will be brought back to the e-mail & accounts menu. To verify your account has been added, look for the account on this list.
Your Windows Phone 7 device is now setup to synchronize data using Exchange Activesync.
