How do I configure Outlook 2011 or later for Exchange Web Services?

Our business class e-mail service tightly integrates with Outlook 2011 and later, and is very straightforward to set up. Here are the steps:

First, ensure you have the latest updates to Outlook installed. On the Mac version, do this with the Help Menu -> Check for Updates menu item.

Launch Outlook. If this is you first time running Outlook, you may be prompted to create an account on launch. If not, click the Tools menu and select Accounts.

1. Click the Exchange Account button.

2. In the E-mail address field enter your email address.

3. In the Authentication section, Method should default to User Name and Password, otherwise change it to that option.

4. User name will be your full e-mail address again. (Domain is not necessary.)

5. Enter your e-mail password in the Password field.

6. Uncheck the Configure automatically option.

7. In the Server field which becomes visible after unchecking the Configure automatically option, enter mail.activesend.com.

8. Click the Add Account button.

That's it! Outlook should begin synchronizing e-mail, calendars and contacts. You can use the webmail interface, a smartphone or Outlook and they will all stay in sync with each other.

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

How do I set up my Android device to sync with your business class e-mail service?

NOTE: Exchange Activesync does not support the Corporate Calendar or E-mail applications for the...

How do I integrate this service with Apple Mail, iCal and Address Book on a Mac?

Our Exchange Web Services support allows you to easily integrate push email as well as calendar...

How do I set up my Windows Phone 7 device to sync with your business class e-mail service?

Microsoft Exchange ActiveSync is available as an optional add-on to our business class e-mail...

How do I synchronize Outlook 2010 or earlier with your business class e-mail service?

Our business class e-mail service uses Exchange Web Services to synchronise data to Outlook 2011...

How do I share a calendar with another user?

Sharing a calendar with our Enterprise Email service is fairly easy, but may not be immediately...